![]() Make sure your integration is in Production ModeĬomplete all steps in the above "Steps to complete before enabling the Product Data Sync feed" section. Steps to complete before enabling the Product DataĬonfirm your product data is in good shape on Zentail- You have imported your best source of product data - You have resolved your eBay Critical Issues - You have imported your eBay business policies - Titles, description, images, bullet points, etc. If the above conditions are satisfied, Zentail will send a product data feed to eBay:Ī SKU is listed to eBay and you click Update and Push under the eBay Advanced Options for that SKU (even if the Product Data Feed is disabled) ![]() OR if the SKU is set to "List" and you click "Update & Push" under the eBay Advanced Options (even if the Product Data Feed is disabled) If the Product Data Sync Feed is enabled and Please note that Zentail will send product data to eBay: When does Zentail send product data to eBay? Before you enable this feed option, make sure you're confident in your product data in Zentail. Note: If you don't see a policy in the drop down it means you have not activated the business policy.Įnabling the eBay Product Data Sync on your Zentail integrations page gives Zentail permission to send your product data to eBay. Scroll down => Click "SAVE SETTINGS" (found on the bottom right) Select a DEFAULT Payment, Shipping and Return Policy on the right hand side using the drop down menu. Go back to the Integrations page => Make sure the "Use Business Policies" box is checked ![]() Newly created business policies in your eBay portal may take up to 1 hour to be retrievable in Zentail.Ĭlick "ACTIVATE SELECTED POLICIES." Your selected policies should now be displayed on the left side of the "Manage Business Policies" view Select the policy you want to use for each policy type. In the "Manage Business Policies" view, click "SEARCH" and press "Enter." Click the dropdown for each policy type (Payment, Returns, Shipping) Scroll down and click "MANAGE BUSINESS POLICIES" Go to the Integrations page => Select your eBay channel Please opt in using this link: Setting Account-wide eBay Business Policies ![]()
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